Privacy Policy

Last updated: 10 June 2026

1. Introduction

HI-NOVA APEX LLP ("we", "our", or "us") operates the website www.hinovaapexllp.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We collect information you voluntarily provide when you submit a form on our website, including:

• Contact form: name, email, phone, subject, and message.
• Newsletter subscription: email address.

We also automatically collect certain technical information when you visit our site, including IP address, browser type, device type, operating system, referring URLs, and pages visited — via Google Analytics 4 and standard server logs.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information or quotes.
• Send you newsletters, only if you have explicitly opted in.
• Improve our website, content, and user experience.
• Analyse site traffic and usage patterns (anonymized analytics).
• Comply with legal obligations.

4. Data Storage and Security

Your data is stored in Google Firebase (Firestore), a secure cloud database with industry-standard encryption in transit and at rest. We retain contact form submissions for up to 24 months unless you request earlier deletion. Newsletter subscribers are stored until you unsubscribe.

5. Cookies and Tracking

Our website uses a small number of cookies and similar technologies. Google Analytics 4 sets cookies to distinguish users and sessions. We do not use advertising cookies or share data with third-party advertisers.

6. Third-Party Services

We use the following third-party services that may process your data:

• Google Firebase (Firestore) — for storing form submissions and newsletter signups.
• Google Analytics 4 — for anonymized website analytics.
• Resend (or similar transactional email provider) — for sending you email notifications when you submit a form or subscribe.

These providers have their own privacy policies and data-handling practices.

7. Your Rights

You have the right to access, correct, delete, or export your personal data held by us. To exercise these rights, contact us at enquiry@hinovaapex.com. We respond to all valid requests within 30 days.

8. Children's Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

HI-NOVA APEX LLP
Plot No. D-33, Anand Nagar Additional MIDC,
Ambernath East, Thane, Maharashtra 421301, India
Email: enquiry@hinovaapex.com
Phone: +91 91123 13669